Privacy police

This privacy policy applies to citizens and legal permanent reidents of the Europeen Economic Aerea ans Switzerlandlast updated on 06/05/2023

Collection of information

activities to our websiteherouard-benard.comresult in the processingof personal data. In accordance with the regulations in force in France and Europe.Particularly in application of the Data Protection Act and the General Data Protection Regulation (GDPR)

We collect information when you contact us via our contact request form

The personal data collected on our website are limited to what is strictly necessary (data minimization). They include your marital status, last name, first name, email address, telephone number…in addition we receive and record automatically from you your computer and browser, including your IP adress, software and hardware, and the page you are requesting.

The data subject to processing are kept for a period not exceeding that the necessary for the purposes for which they are recorded (principle of minimizationof processing) or to enable compliancewith legal obligations

Use of information

Any information we collect from you may be used to:

  • Personalize your experience and meet you individual needs
  • Provide personalized advertising content
  • Improve our website
  • Improve customer service and your support needs
  • Contact you by email
  • Administer a contest, promotion or survey
  • Orevent and fight against computer fraud

Disclosure to third parties

We do not sell, or transfer your personally identifiable information to third parties This does not include trusted third parties who assist us in operating our website or conducting our business, so long as those parties agree to keep this information confidential.

We believe it is necessary to share information in order to investigate, prevent, or taken action regarding illegal activites,suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of service, use,or when the law requires us to do so.

Non-private information, however, may be provided to other parties for marketing, advertising, or other uses.

Information protection

We implement a variety of technical and organizational security measures to guarentee the security, integrity and confidentiality of all your personal data

Your personal data is encrypted and secure each time it is transmitted to the servers on which our website is hosted, thanks to the SSL security protocol (a “padlock” is visible in the URL of our website which begins pat https). This data is sored by our host in a secure environment

We also protect your information offline Only employees who need to perform a specific job (for example, billing or customer service) have access to to personally identifiable information

Cookie Policy

Our website uses cookies and other related technologies (for simplicity, all of these technologies are referred to as cookies) . Cookies are also placed by third parties engaged by us. A cookie is a small, simple file sent with the pages of this website and stored by your browser on the hard drive of your computer or other device. The information stored there may be sent to our servers or to the servers relevant third parties during a subsequent visit.

The information collected through these cookies does not in any way identify you by name They are used exclusively for our own needs in order to improve the interactivity and performance of our website and to send you content tailored to your interests None of this information is communicated to third parties except when we have obtained your prior consent or when disclosure of this information is required by law.

Our cookie policy allows you to better understand all the cookies present on our website, their purpose and gives you the procedure to follow to configure them.

Technical or functional cookies

Certain cookies ensure the correct functioning of certain parts of the website, the taking into account of your preferences as a user or have the exclusive purpose of allowing or facilitating communication by electronic means. By placing functional cookies, we make it easier for you to visit our website. So you do not need to enter the same information repeatedly when visiting our website.

These include session identifier and authentication cookies, load balancing sessions, personalization of your interface (language preferences,cookie management, etc…),data storag,last products viewed…). We may placee (form, shopping cart) purchase. We may place these cookies without your consent.

Performance and functionality cookies

These cookies require the prior collection of your consent because they are issued by third parties and are described as “persistent” insofar as they remain on your terminal until they are deleted or expire

These include, for example, statistical cookies in order to optimize the experience of internet users on our website; advertising cookies that allow us to observe the results of an advertising campaign; marketing/tracking cookies in order to display advertising or track the user across this website or across websites for similar marketing purposes; network cookies to promote web pages or share them on social networks such as facebook, twitter, linkedln, etc…;Embedded third-party content cookies (GoogleMaps map, You Tube video,Facebook feed, instagram feed,etc…)

As such cookies are issued by third parties, their use and storage are subject to their own confidentiality policies and we therefore have no control over the collection of information carried out by these third party services. The user is invited to consult the privacy policies of each third-partyservice ( a link to the third-party service is provided in the cookie management window)

Here are the performance and functionality cookies we use on our website

Cookies management

A banner at the bottom of the site informs you the presence of cookies only on the pages of the site concerned and invites you to indicate your choice. You can accept or refuse them eiither globally for the site, or service by service clicking on the “personalize” button present in the cookies bar. Cookies are only placed if you accept them You can modify your consent by clicking on the icon representing cookies at the bottom right of the site (clicking on this icon is only possible on the pages of the site where cookies are present

It is possible to configure your browser to prevent the use and storage of cookies on your device and/orto be asked each time you visit a site to activate cookies. You can also, at any time, delete cookies that have been reactivated. Consult your browser’s help section to learn how to do this. Please note that the global deactivation of cookies may cause malfunctions on our site.

Right od access, rectification and opposition

In accordance with current European regulations, you have at all time

  • a right of access and rectification, updating, completeness or erasure of personal data (to the extent this does not prevent the proper execution of the contract or compliance with legal obligations)
  • a right to modify or withdraw consent at any time
  • a right to limitation of data processing
  • a right to object to the processing of data or a right to data portability under the conditions set by European regulations
  • a right to define the fate of the data after your death and to choose to whom to communicate it (or not) to the third party that you have previously designated

For any information on the data collected or to exercice your rights, you can contact the person responsible for processing personal data(see” processor”

Responsible for processing

The data processing manager is the company Herouard and Benard, represented by itslegal representative M.Robin CHEVRETEAU. contact form

To exercice your rights, you will need to indicate the personal data to be corrected, updated or deleted by identify yourself precisely with an identify document (identify card or passport). If you are not satisfied with our exchanges, you have the possibility of filing a complaint with the supervisory authorities, and in particular theCNIL.

Consent

By using our site, you agree to our privacy policy

Want to know more?

An advice? A specific manufacturing request?
Hérouard & Bénard and R. Chanu Tampons musique

Study, creation and manufacturer of accessories for wind musical instruments for the most  prestigious instruments manufacturer in France and world wide: ligatures, caps, pads "Chanu", harness, straps, mouthpieces, mouthpieces cushions, natural cork  products, synthetic cork products, flat springs, springs. our accessories designed and manufactured under "HB" and "Chanu" brand are available at distributors, music stores, instruments repair shops in France and around the world.

7 Rue Jourdain
27730 EZY SUR EURE - FRANCE

(33) 237647162 - (33) 237647959

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